GUARANTEES

Statutory notices - Consumer Rights Act 2015

 

Notice of the Right to Cancel

If you decide to accept this quotation you have certain Statutory Rights.

You have the right to cancel this contract if you wish within 14 days of giving your go-ahead, starting on the day the Notice of The Right to Cancel is received by you which is the date of any quotation.

Cancellation should be communicated in writing or by email to the addresses shown on the quotation.

Notice of the Right to Cancel is deemed to have been served on the day it is posted or sent to the trader, or in the case of email, on the day it is sent.

 

Work begun prior to the expiry of the cancellation period.

If we have agreed with you, or you have requested us, to commence the work before the 14 day cancellation period expires, you are deemed to have agreed to waive the 14 day cancellation period and to be liable for the cost of any works undertaken by us.

 

 

Title

Title to The Goods shall remain vested in The Seller and shall not pass to the buyer until the purchase price for The Goods has been paid in full and received by The Seller.

 

 

Company Guarantee, Terms and Conditions

1. In addition to its statutory obligations Timperley Roof Repairs guarantees the works against faulty materials and workmanship after installation as follows:

 

Guarantee Terms (Roofing)

Roof repairs and full roof replacements are guaranteed on an individual basis as agreed with the Customer at the time of quoting and will be confirmed on the final invoice. Only the section of roof that has been repaired is guaranteed. The Company will not be liable for any remedial work required should a defect arise in a section of roof that has not been repaired by the Company. Of necessity, any repair depends on the integrity of the surrounding structure. Consequently, not all types of repair work carry a specific guarantee. In which case the company shall rely on, and the customer shall accept, the doctrine of 'best endeavours'.

 

2. This guarantee is conditional on the works being adequately and properly maintained and does not cover any physical damage caused by misuse, impact, abrasion, or cleaning with a non-proprietary chemical.

 

3. Notice of any claim under this guarantee must be made in writing to the Company within fourteen days of the alleged defect becoming apparent.

 

4. This guarantee is not transferable unless requested in writing and agreed to by the Company, and is subject to an administration fee, which will be advised by the Company at the time of the request.

 

Terms and Conditions

 

1. Save where otherwise agreed in writing, the company shall execute the works on the following terms and conditions, which are incorporated into the contract between the Company and the customer and the acceptance of the Company’s quotation will signify acceptance of these terms and conditions.

 

2. The Company shall comply with and give all notices required by any statute, any statutory instrument, rule or order or any regulation or bye-law applicable to the works and shall pay all fees and charges in respect of the works legally recoverable from it.

 

3. The Company shall complete the works in accordance with this quotation with due diligence and in a good and workmanlike manner using materials and workmanship of the quality and standards therein specified.

 

4. The Company shall use its best endeavours to complete the works within any period of time specifically agreed in writing between the Company and the customer, but this will not form the basis of the contract and the Company shall not be liable for any delays caused by reasons beyond its reasonable control, including but without prejudice to the generality of the foregoing, inclement weather and delays in obtaining materials from suppliers.

 

5. In the event of any variation to the works by the customer, either orally or in writing, this variation will be confirmed by the Company in writing and unless the order is rescinded within seven days shall be treated as confirmed.

 

6. Wherever possible a quotation will be given for any additional works or variations to the contract, but otherwise will be charged at a fair price based on the variation.

 

7. The Company will not be liable to the customer for any unforeseen site conditions not apparent at the time of the initial survey and without opening up the existing structure or groundworks.

 

8. If, on installation the building is found to have any structural defects, infestation or other serious defect the Company shall inform the customer accordingly and agree to postpone the works until the customer, at the customer’s expense, has rectified the problem.

 

9. In the event of any postponement whatsoever, either as instructed by the customer, or due to item 8 above, the Company shall be entitled to be paid for all materials ordered and labour carried out to that date.

 

10. All materials and equipment on site which form part of the contract works shall remain the property and be in exclusive possession of the Company until such time as the contract sum has been paid in full.

 

11. Value Added Tax is included in our quotations and invoices and will be charged at the rate prevailing at the time of completion of the works.

 

12. The Company shall be entitled to payment as follows and as detailed in any quotation:

a. Deposit with order

b. Stage payments

c. Balance in full on completion of work.

 

13. The Company shall be entitled to charge interest on all outstanding monies at the rate of 5% over Bank of England Base rate prevailing at the time the monies are due.

 

14. In the event of any dispute arising during the course of or subsequent to completion of the contract the customer will not be entitled to withhold payment in excess of an amount representing a reasonable valuation of the work required to rectify or replace any allegedly defective works which are the subject of the dispute.

 

15.The quotation includes for essential making good after fitting/installation but does not include for redecoration and ancillary works such as refitting curtain rails, alarms, telephone points etc.

 

16. In addition to its statutory obligations the Company guarantees the works against faulty materials and workmanship after installation on an individual basis as agreed with the Customer at the time of quoting and will be confirmed on the final invoice. Only the section of roof that has been repaired is guaranteed. The Company will not be liable for any remedial work required should a defect arise in a section of roof that has not been repaired by the Company.

 

17. This guarantee is conditional on the works being adequately and properly maintained and does not cover any physical damage caused by misuse, impact, abrasion, or cleaning with a non-proprietary chemical.

 

18. Notice of any claim under this guarantee must be made in writing to the Company within fourteen days of the alleged defect becoming apparent.

 

19. This guarantee is not transferable unless requested in writing and agreed to by the Company, and is subject to an administration fee, which will be advised by the Company at the time of the request.